This information relates to Direct Travel branded products only underwritten by Chaucer Insurance Company DAC.
If, due to unexpected circumstances beyond your control, for example due to unavoidable change to travel plans as a result of airline reduction and border closures etc.., your trip cannot be completed within the period of cover shown in your policy certificate, please contact us by emailing firstname.lastname@example.org with details of your situation and this will be considered on a case by case basis.
You will be required to evidence this unavoidable change to your travel plans e.g. emails to airlines, travel agents, tour ops, evidence you have been in contact with the UK embassy within the country you are visiting for assistance.
Misspellings: cronovirus, corona virus, virus, coranavirus, coronivirus, COVID19, Covid19, covid-19, covid19, covid, Wuhan, wuhan, FO, fco, fo, quarentine, China, china, Hong Kong, hong kong