Yes but you should note that any policies taken out on or after 17th March will exclude cover for claims directly or indirectly related to a pandemic and/or epidemic, notably at this time Coronavirus (COVID-19) including any related and/or similar condition(s) howsoever called or any mutation of these.
This general exclusion applies to all sections of cover, with the exception of Section B1 – Emergency Medical Expenses, as long as, prior to your trip commencing, the Foreign and Commonwealth Office had NOT advised against all (but essential) travel to your intended destination.
The policy will also not provide cover for claims relating to the fear or threat of pandemic and/or epidemic, including but not limited to Coronavirus (COVID-19) including any related and/or similar condition(s) howsoever called or any mutation of these.
However if you are an existing annual multi trip travel insurance customer with a policy start date prior to 17th March 2020 and you booked a trip before the 17th March 2020, which has a departure date after the expiry of your current policy, if you contact us prior to your current policy expiring, and purchase a further annual policy on the same level of cover, for the same insured persons and without a break in cover, we will continue to offer cover for claims relating to the Coronoavirus pandemic as per your existing policy wording coverage, terms, conditions and exclusions for those trips you booked prior to 17th March 2020.
Please note however, that any new trips booked on or after the 17th March 2020, will not be covered for events caused directly or indirectly by the Coronavirus pandemic.
Full details of the coverage provided by your policy can be found within your policy wording provided to you at point of sale.
This information relates to Direct Travel branded products only underwritten by Chaucer Insurance Company DAC. If you have a query regarding any other branded products please refer to the Policy Wording for full terms and conditions.