Our flight has been delayed due to flooding. Can I make a claim?

Our Direct Travel Premier and Premier Plus Policies cover you for Natural Catastrophe.

You can submit a claim for consideration if your departure is delayed by more than 24 hours due to the occurence of a Natural Catastrophe.

This will include claiming to travel and accommodation expenses, as well as the cost of excursions, tours and activities.

The following is considered a Natural Catastrophe - Volcanic eruption, flood, tsunami, earthquake, landslide, hurricane, tornado or wildfire.

For full terms and conditions and exclusions please refer to the Direct Travel Policy wording.

Other Brands - Please refer to the Policy Wording for terms and conditions of other providers.