If a traveller has an undiagnosed medical condition or set of symptoms, we are able to provide a policy upon referral to the underwriter. Please note that their decision is final and we cannot dispute it.
Be aware that if there is a substantial likelihood of a health condition deteriorating at the time you booked your trip, you would not be covered. This includes medical conditions for yourself, your travelling companion, your close relative, or someone upon whom the trip may depend.
For more information or to go through a quote, please contact us on 0330 880 3600, or email enquiries@direct-travel.co.uk.