If you have a Direct Travel policy The Medical Emergency Assistance Company will provide immediate help if you are taken ill or injured outside of the United Kingdom. They provide a 24-hour emergency service 365 days a year.
The contact details are as follows:
Phone: +44 (0) 20 3472 2388 or Email: email@example.com.
If you have purchased an alternative brand to Direct Travel please refer to your policy wording for full details.