Can I contact the Emergency Assistance company at any time?

All our Direct Travel Insurance policies come with access to an Emergency Assistance company as standard.

They are available to be contacted 24 hours a day, 7 days a week, 365 days a year. 

The operators are able to speak multiple languages and will talk to health professionals at your destination where applicable.

You can find the contact details for the emergency assistance in your policy documents, on your policy certificate and you will also be sent a text message with the details so they are always to hand.

Other brands - please refer to the policy wording for terms and conditions of other products.