If Your complaint relates to Your claim, please contact:
Claims Settlement Agencies, 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: 01702 553443, Email: firstname.lastname@example.org
In the event you remain dissatisfied and wish to make a complaint, you can do so at any time by referring the matter to either the Complaints team at Chaucer Syndicates Limited, or Lloyd’s:
- When You make contact please provide the following information;
- Your name, address and postcode, telephone number and e-mail address (if you have one).
- Your policy and/or claim number, and the type of policy you hold.
- The reason for your complaint.
Any written correspondence should be headed complaint and you may include copies of supporting material.
The address of the complaints team at Chaucer is:
Chaucer Complaints, Plantation Place, 30 Fenchurch Street, London, EC3M 3AD. Tel: 020 7105 8161 Fax: 020 7105 8010, Email: email@example.com
The address of the complaints team at Lloyd’s is:
Complaints, Lloyd’s, One Lime Street, London, EC3M 7HA Tel: 020 7327 5693 Fax: 020 7327 5225, Email: firstname.lastname@example.org Website: www.lloyds.com/complaints
Other brands - Please Refer to the Policy Wording for terms and conditions of other providers.