Coronavirus (COVID-19)
If you’re concerned about how the Coronavirus will affect your holiday, we have some questions and answers to help. Following an outbreak of a new strain of the Coronavirus, many travellers have concerns over travel to affected countries and regions. As this is a rapidly evolving situation, it’s recommended that you keep up to date with the latest travel advice from the Foreign, Commonwealth and Development Office (FCDO).
Coronavirus
- I am due to pay the balance on my holiday shortly. My trip destination is an area where the FCDO are advising against all but essential travel. Will I be covered if I pay the balance and then I am unable to travel due to FCDO advice in the future?
- I’m abroad and have symptoms of Coronavirus/COVID19
- I’m abroad and would like to stay longer, can I extend my policy?
- Am I still insured if I travel against the advice of the FCDO?
- My trip has been moved to a date in the future, can I change the dates on my policy?
- I need to cancel my policy can I get a refund? (Outside of the 14 day cooling off period)