Direct-travel.co.uk is a trading style of Brokersure Ltd., and we aim to provide a selection of products for your consideration. The website has been designed to allow a comparison of insurers, brands, and products. It is important that you review all the policy terms and conditions to ensure that you purchase a product suitable for your needs and requirements.
This website and insurance products/services are only offered for use and purchase by residents of the United Kingdom, defined as England, Scotland, Wales, Northern Ireland, and the Isle of Man.
You are entirely responsible for deciding to purchase any products/services offered by Direct Travel Insurance. Whilst this website can offer helpful guidance on general insurance matters, we do not seek to advise you on the purchase of a particular product/service by a particular organisation.
Terms of Business
Please read these terms and conditions of your policy documentation carefully. They contain important information about the insurance products we provide.
The Financial Conduct Authority
All of the policies we offer comply with the standards and regulations as laid out by the Financial Conduct Authority (FCA), which covers:
- All matters are relevant to the fair treatment of customers
- The financial requirements of intermediaries
- Complaints procedures, and availability of redress
- The competence and training of insurance employees.
For more information, please visit www.fca.org.uk.
Premiums
All insurance premiums quoted are inclusive of Insurance Premium Tax (IPT), and commission may be charged. These insurance policies are non-transferable.
A 14-day cooling off period enables a money-back guarantee, provided that you have not yet travelled using your policy, there are no claims made or pending , and no incident likely to give rise to a claim has occurred. A small administration charge might also be applied, which will be shown separately prior to purchase and available to view on your policy documentation after purchase.
Premium Refunds
A 14-day cooling off period enables a money-back guarantee, provided that you have not yet travelled using your policy, there are no claims made or pending , and no incident likely to give rise to a claim has occurred. A small administration charge might also be applied, which will be shown separately prior to purchase and available to view on your policy documentation after purchase.
Outside of the 14-day cooling off period, there is no refund for any premium paid on Single Trip policies underwritten by Allianz. For Annual Multi-Trip policies underwritten by Allianz, you will be entitled to a pro-rata refund, dependent on elapsed time, and provided that you have not made a claim or intend to make a claim on your policy.
The Financial Services Compensation Scheme (FSCS)
You may be entitled to compensation via the FSCS in the unlikely event that an insurer cannot meet their obligations to you. The FSCS provides compensation if any of its members go out of business or into liquidation, and therefore are unable to meet and valid claims under its policies.
Further information can be found at www.fscs.org.uk, or by calling 0800 678 1100. You can also write to the FSCS using the following address:
Financial Services Compensation Scheme
PO Box 300
Mitcheldean
GL17 1DY