After you have purchased a policy, your documents will be emailed to the email address supplied at purchase. The email will include a link to the online portal, which will ask you to create a password in order to login.
Alternatively, you can email us at firstname.lastname@example.org, or give us a call on 0330 880 3600, and we can arrange for your documents to be re-sent as PDFs, or put in the post for you.
Please note that it may take up to 5 working days for you to receive your documents by post. We cannot accept any liability for delay or non-delivery by the postal service, or if you do not have enough time to review your documents before you travel.