General Cover
- If I purchase an Annual Multi Trip Policy, am I covered for cancellation of any trips from the date I purchase it?
- I am travelling to Australia. Do I need to enrol in Medicare?
- Do your policies provide cover for kennel or cattery fees if I cannot return to the UK as planned?
- Do you provide cover for Mugging?
- Can I make a Complaint Related to a Claim?
- How can I make a Complaint related to my Insurance Policy?
- Am I covered if my Passport or Travel Documents are lost or Stolen whilst Abroad?
- What information will I need when contacting the Emergency Assistance line?
- If I suffer an injury whilst being intoxicated, do your policies provide cover for this?
- What is covered under the Hospital Benefit?
- Can I extend my trip dates if I am unable to return home as planned?
- Can I extend my trip whilst I am overseas?
- Do your Policies provide cover if my pre-booked accommodation becomes insolvent?
- Am I covered for Legal Expenses on your policies?
- I have tried to purchase a policy online but there was an error with my payment. What do I need to do?
- I have booked a holiday which will end after my Annual Multi Trip expires. Am I able to extend my policy to cover this trip?
- Will I be covered in the event of a Hijacking?
- Is there a limit on the amount of Trips that I can take on an Annual Multi Trip Policy?
- If I am unable to travel to planned Business Meeting, do your policies cover the cost for a replacement?
- Am I covered if my Business Money is stolen or lost while abroad?
- Am I covered for any Baggage Delay and is there a time limit on when I can claim for this?
- Am I covered under your policies if my Business Equipment is damaged while I am travelling?
- What is Backpacker Insurance?
- Do I need to report stolen items to the Police?
- Who do I contact to make a claim?
- How soon do I need to register my claim?
- Is Personal Accident covered on your policies?
- Is Personal Liability covered on your policies?
- Who underwrites the Direct Travel policies?
- What is Insurance Premium Tax (or IPT)?