General Cover
- How do I cancel my policy?
- Can I claim on my policy, as well as cancel the policy?
- How far in advance can I book a Single Trip travel insurance policy?
- Can I remove someone from my policy if they are no longer travelling?
- Can I add a traveller to the policy after I've bought it?
- What is an EHIC or GHIC?
- If I buy an Annual Multi-Trip policy, am I covered straight away?
- Do I have to enrol in Medicare if I'm going to Australia?
- Is there any cover for pet care on your policies?
- Do you cover natural disasters or natural catastrophes?
- Am I covered if my passport/travel documents are lost/stolen while I'm abroad?
- What information will I need if I have to call for emergency medical assistance?
- Am I covered if I get injured while intoxicated?
- What is covered under 'Hospital Benefit'?
- Can I extend my travel dates if I can't return home as originally planned?
- Can I extend my travel dates if I'm already on holiday?
- Do you cover for Scheduled Airline or End Supplier Failure?
- Is there legal cover on your policies?
- What do I do if there is a payment error online?
- My holiday ends after my Annual Multi-Trip expires - what do I do?
- Do I need to get travel vaccinations?
- Do your policies provide cover if I have to cancel/cut short my trip to be with a friend/relative?
- Am I covered if there is a hijacking?
- How many holidays can I take on an Annual Multi-Trip policy?
- Am I covered for unused excursions?
- Am I covered if money belonging to my business is lost or stolen while I'm abroad?
- Am I covered for delayed baggage?
- Am I covered if equipment belonging to my business is damaged while I'm abroad?
- What is 'Backpacker' insurance?
- Do I need to report stolen items to the police?