We would ask you to refer to your Policy Wording to make sure that you are aware of what to do in the event that you cannot return home, due to circumstances beyond your control.
Direct Travel/AllSafe (Allianz)
If your return travel is delayed due to a covered reason, we will extend your period of cover until the earlier of:
- when you are able to return to your primary residence
- until the day you arrive at a medical facility in your country of residence for further care if you end that trip due to a medical reason
If, due to unexpected circumstances beyond your control, for example, due to illness or injury or unavoidable delays affecting your
return flight or public transport, your trip cannot be completed within the period of insurance stated in your Policy Schedule,
cover will be extended at no extra cost for up to 30 days. This also applies to one person travelling with you who is authorised to stay
with you by Healix Medical Assistance Services if the extension is due to medical reasons. All requests for more than 30 days extended
cover must be authorised by Healix Medical Assistance Services.