To make a cancellation, you can do so by the following avenues:
Visit: My Brokersure
Call: 0330 880 3600
Email: enquiries@direct-travel.co.uk
Write: Brokersure Ltd., Digital House, Threshelfords Business Park, Inworth Road, Feering, Colchester, CO5 9SE
All the policies we sell come with a 14-day cooling off period, during which time you can receive a full refund of your policy premium. This is provided:
- You have not travelled on the policy
- You have not made a claim on the policy
- No incident has arisen which is likely to give rise to a claim
Outside of the 14-day cooling off period, there are variable refunds available across insurers. There might also be a small administration charge to do so.