DIRECT TRAVEL INSURANCE Help Centre home page
  1. DIRECT TRAVEL INSURANCE
  2. General Queries
  3. General Cover

General Cover

  • Do I need to report stolen items to the police?
  • Who do I contact to make a claim?
  • How soon do I need to register my claim?
  • What does personal accident mean?
  • Do you cover personal liability?
  • Do your policies cover repatriation?
  • Can I purchase a policy if I live on the Channel Islands?
  • Am I covered for an air ambulance?
  • Can I take out a policy for someone else?
  • Am I covered if there were to be a terror-related attack?
  • What is a single article limit?
  • What if the airline goes on strike or threatens industrial action?
  • Is it possible to extend the trip duration on an Annual Multi-Trip?
  • Can I increase the personal possessions limit?
  • Am I covered if there is a volcanic ash cloud?
  • How many people can I have on one policy?
  • What is not covered?
  • If my travelling companion becomes unfit to travel while abroad, can I stay with them until they are fit to travel?
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