To make a claim for a gadget through the Bastion gadget insurance policy, you will need to contact the claims administrators at Davies Group. Their contact details are as follows:
Phone - 0345 074 4828
Email - gadgetclaims@davies-group.com
Website - https://www.bastionclaims.co.uk/
Address - Davies Group, Unit 8, Fulwood Business Park, Caxton Road, Preston, PR29NZ
You must:
- Notify the claims team as soon as possible (ideally within 48 hours of your return to the UK)
- Report the theft, or accidental loss, of any gadget within 24 hours to your network provider, and blacklist your handset
- Report the theft, or accidental loss, of any gadget to the police within 48 hours (you must obtain a crime reference number/lost property number)
- Provide us with details of the claim and any other contract, guarantee, warranty or insurance that may apply to the loss (including but not limited to household insurance)