The medical screening is one of the most important parts of your travel insurance - an incorrect declaration can result in cover being withdrawn, or claims being rejected or not fully paid.
Should you be concerned that your situation requires more detail or discussion, get in touch with us. You can email enquiries@brokersure.com or call 0330 880 3600.
Otherwise, you can make amendments to the medical declaration by clicking Update Medical Screening from the Policy Actions list.
The system will load the initial screening page with several Yes/No questions. Read through the questions carefully and answer them honestly and accurately. Click Continue Medical to proceed.
If you have answered No to any of the questions, the system will ask for confirmation and immediately save your details.
If you have answered Yes, you will be directed to the following page, where you need to declare specific conditions and answer further questions.
The travellers listed will have either Rescreen or Start Screening to their right, depending on whether you have recently added a traveller, or are changing a previous declaration.
Click whichever option is next to the appropriate traveller and you will be asked to Search for a Condition. Start typing the name of the medical condition and you will be presented with the available conditions to declare. Here, we are declaring high cholesterol for Traveller 2:
We would select High cholesterol from the list, and answer the questions asked. At the end, select Save & Continue.
If you need to declare another condition for the same traveller, click Add Another Condition on the left. If not, click Finish Screening This Traveller on the right:
Once you have finished screening the traveller, you will then be taken back to the list of all travellers. Once you have completed all the amendments you need to make you can Finish Screening all travellers.
If there is no additional premium to pay, the system will simply confirm the change.
If further payment is required, you will be directed to a payment page for the additional policy premium. We will not charge you an administration fee to amend your policy.
Should you be due a refund, this will be handled internally, and we will return your funds in 5-10 working days.