An exclusion is something that we do not, or cannot, provide cover for. These will apply to particular sections of your policy to determine the instances under which you can make a claim. If there appears to be an overlap between what is covered under the section you want to claim under and the General Exclusions, the General Exclusions will always take precedence.
All exclusions are made clear in the Policy Wordings. Our policies are available to view prior to purchase here.