A ‘pre-existing’ medical condition is the best way to describe the type of conditions which must be declared on your policy in order for it to be valid. Failure to declare the correct medical conditions, or to give complete and accurate information, might result in claims being rejected, claims being refused, or cover withdrawn.
When completing a medical declaration, these are the questions we ask:
- Have you or anyone in your party ever been diagnosed with or treated for any cancerous, respiratory (including asthma), diabetes, heart or circulatory conditions (problems with blood flow, including strokes, high blood pressure, and cholesterol)?
- Have you or anyone in your party been prescribed medication, or received treatment or attended a medical practitioner’s surgery in the last 2 years?
- Have you or anyone in your party ever been diagnosed with or treated for any psychological conditions such as stress, anxiety, depression, or psychiatric conditions such as eating disorders, drug or alcohol abuse or mental instability?
- Have you or anyone in your party attended a hospital or clinic as an out-patient or in-patient in the last 2 years?
We might not be able to offer a policy if the answer is 'Yes' to any of the following questions:
- Do you or anyone to be insured on this policy have:
- Any medical condition you are aware of but for which you have not had a diagnosis?
- Any medical condition for which you are on a waiting list, or have the knowledge of the need for surgery, treatment or investigation at a hospital, clinic or nursing home?
- A terminal prognosis?
On this basis, you would need to contact our UK-base customer care team on 0330 880 3600.